Zoho Lens 2.6.1
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Free Version
Publisher Description
Zoho Lens - Remote assistance through augmented reality
Zoho Lens - Remote assistance through augmented reality!
Ease the means to get expert visual support from the agents, using Zoho Lens.
Zoho Lens allows support agents to provide expert work instructions to customers or field agents by initiating a session and accessing their smartphone. The efficient remote assistance tool with both HD video and audio lets you annotate live objects in need for problem solving.
Zoho Lens entails the following features:
Live stream
View high definition real-time video from the customer's smartphone to the agent's desk. Initiate a Zoho Lens session and quickly access the live footage of the issue demanding a solution.
AR annotation
Add AR annotations to the video stream for extra virtual information. Easily add arrows, or even point to the parts that need technical aid.
Chat and communicate
Reduce response time by interacting with your customer through voice support or initiate an in-app chat session.
Zoom, freeze and screenshot
Pinch the screen to zoom into the video feed to get a closer look at the real world objects. Additionally, freeze the screen to access more intricate issues within a particular screen. Capture a screenshot, share with the customer to analyse the issue further or document the screenshots for offline appraisal.
Session Notes
Jot down notes and thoughts during the session which you can reference back later.
Initiate and schedule sessions
Agents can initiate a quick session and share the Join Now link to the customer. Sessions can also be scheduled based on convenience.
Join a session
Customers can simply tap the shared join link or enter Name & Session Key and tap 'Join'.
Multi-participant Session
Experts can invite secondary technicians with different skill sets to help them out during a session.
Camera Switch
End-users can switch between the front-facing and rear-facing camera during a session to communicate better with the Expert.
Zoho Lens mobile app is an extension of our web application Zoho Lens.
Download and signup for a 14 days free trial.
For further comments, suggestions, and questions, please write to us at support@zoholens.com
About Zoho Lens
Zoho Lens is a free app for Android published in the PIMS & Calendars list of apps, part of Business.
The company that develops Zoho Lens is Zoho Corporation. The latest version released by its developer is 2.6.1.
To install Zoho Lens on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-03-17 and was downloaded 2 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Zoho Lens as malware as malware if the download link to com.zoho.lens.customer is broken.
How to install Zoho Lens on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Zoho Lens is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Zoho Lens will be shown. Click on Accept to continue the process.
- Zoho Lens will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
